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Keep your finger on the pulse of your customer relationships
with GetFeedback's real-time customer analytics.
Explore your survey feedback with easy to build, beautiful dashboards.
Then track your progress on key performance metrics.
From NPS to agent performance, keep a pulse on the metrics you need to know.
Generate insights that tell the bigger business story. See metrics change as customers respond.
Flag negative feedback before it's too late. Take action to fix issues and delight customers.
Examine customer comments in real time and surface keywords and phrases so you can zero in on what matters.
Effortlessly distill customer comments and uncover the feedback that matters.
Pinpoint important trends in customer comments — trends you may have otherwise missed.
Arm your team with customer comment data and make informed changes in your company.
Filter dashboards by important merge fields — like region, agent, or product — and send personalized dashboards to stakeholders across your organization.
See why the world's leading brands use GetFeedback to understand and improve their customer experience.